At Charlotte Temperature Controls the majority of our client base are contract customers, which are re-occurring customers. There is a reason they continue work with us. Many of them for over 30 years. We aren’t interested in selling you a new unit you don’t need. Our service technicians do not work on commissions, so they are not trying to sell you parts or units that are unnecessary. We work hard, we are honest and we have a genuine concern for our customers well being and satisfaction.